In order to reach the supplier, you will have an option inside the order to communicate with them regarding more details of the service they provide:
Our chat box is designed to help buyers and suppliers communicate smoothly about their services. To keep conversations safe, professional, and within our platform, we’ve set a few simple rules.
You can share:
✔ Service details – Discuss all aspects of the service being provided.
✔ Time & date – Agree on when the service will take place.
✔ Address details – Share necessary location information.
✔ Links to online meetings – If you need a virtual meeting, you can share a link only if it’s hosted within our platform.
It is now allowed to share:
❌ Sharing phone numbers – Keep communication within the chat for security and convenience.
❌ Posting website links – The only exception is links to online meetings within our service.
❌ Using third-party communication tools – Conversations must stay on our platform.
❌ Promoting articles or external content – The chat is strictly for service-related discussions.
By following these guidelines, you help maintain a secure and efficient marketplace for everyone. If you have any questions or notice a violation, please contact our support team.
If you have any further questions or if anything is unclear, you can visit our live chat anytime during business hours.